FAQs: The Web Animation Equation

In which Michelle LaPointe answers a question for her brother, Chris, about why his site’s web animation doesn’t work in Internet Explorer 9

Dear Chris,

I’m so pleased that you like the site. I hope that your seminar was a success. I’m glad you asked this question, because it comes up a lot.

Unfortunately, the kind of animation we created for you — CSS3 + Javascript, in case you were wondering — will work in every popular modern browser except for Internet Explorer. Hence you’ll see the static image (the business card) on IE instead of the animation. That’s… Read more –>

FAQs: Copyright Guidelines for Content Creators

When you first launch your website, e-zine, blog, or newsletter, it’s an exciting moment. You can’t wait to fill your new forum with your original content. After a while, though, that forum starts to feel like a gigantic bucket with a hole in the bottom. No matter how much stuff you put into it, you still need more—to attract new visitors, to keep your audiences engaged, and to maintain your stellar rankings on Google. It’s when feeling that pressure to publish that a lot of people start asking this question:

Can I re-use content that I find on the

Read more –>

Why I’m Still Worried About SOPA

I’m not a worrier by nature. Ask anybody. But I am worried about SOPA, the online anti-piracy act that was shelved last week after acts of desperation by Google, Wikipedia and others. Shelved – but not killed.

Thousands of words have been written about SOPA, many of them incredibly confusing. Discussion of the bill has been framed as a battle between entertainment Godzillas and Internet Mothras, as a watershed difference in generational mindsets, and as the monkey wrench that will wreck the international domain name system. Those in favor of SOPA argue that it’s necessary in order to assure rewards… Read more –>

4 Tips For Writing Better Social Media Content

Woman cringing at what she reads

Here’s how to generate blog and Facebook content that gets the job done — and avoids the cringe factor

What follows is a true story. The names have been changed to protect the embarrassed.

Imagine that you are an ad agency in search of a technology partner for some upcoming projects and proposals. You do your research, come up with a couple of candidates, and contact them.

Between the time that you leave a voicemail for the CEO of one of them, and the time that he calls you back — not long; less than two hours — you go… Read more –>

6 SEO Sharks,
And How To Avoid Them

When the conversation starts, everything’s rosy. The sky is Disney pink and blue. The birds are singing. And then a friend or colleague says, “We just found someone who’s going to to get us to the top of search engine rankings.”

That’s when everything changes. My stomach churns. The sky grows dark. In my head, I hear the soundtrack from Jaws. “DUH duh…DUH duh…DUH duh…” And I hold my breath in fear until I learn whether the story has a happy ending.

A happy ending is that the friend has found an honest and competent SEO resource. Another happy ending… Read more –>

Who Owns Your Facebook Content?

Note: This was originally part of a longer posting from 2010. I’ve had a lot of questions lately about using Facebook more extensively as a marketing tool. It makes sense for a lot of organizations, as long as it’s a) part of a coherent strategy, and b) includes relevant content. But few people are aware of the significant copyright issues surrounding Facebook. That’s why I’m reposting this as a standalone topic. I’ve made minor edits and clarifications. You can see the original posting here.

The Great Facebook Content Catch

Quick quiz: Who owns your Facebook content?

A…. Read more –>

The Truth Behind Keywords and Google Rankings:
2011 Edition

But here’s something very, very important to know: Google hasn’t searched meta keyword tags for years. The real trick to optimizing your website for search engines is to fill it with well-written, relevant content.

The Morgan Principle

Talk to the person who has the problem.
Talk to the person who can solve the problem.
Talk to the person who has to pay for the problem.

You Lost Me At “Hello” #2

Traps to avoid if you want your prospects to stick around past the handshake

#2 in a series.

Trap #2. Congratulate a woman for running a business.

As of 2007, women owned 28.7% of all non-farm businesses in the United States. They’re executives, managers, and decision-makers with influence and purchasing power in many more. So it’s no wonder that a lot of b-to-b marketers are targeting women business leaders.

But sometimes that noble intent is ruined by lousy execution. And one of the easiest ways to turn off women business leaders is to congratulate them for being women business leaders…. Read more –>

You Lost Me At “Hello” #1

Traps to avoid if you want your prospects to stick around past the handshake

#1 in a series.

Trap #1: The mysterious home page.

It’s cool. It’s pretty.  It’s got a talking head, animation, a soundtrack, an interest form, and half a dozen widgets. It’s crammed full of keywords that the SEO specialist gave you. It matches your brand personality, your product packaging, or the colors in the CEO’s office.  Yet none of that matters if the prospect needs more than three seconds to figure out what it is that you do.

That means:

  • The right words: A short,

Read more –>